Shipping Policy

Delivery Pricing

Standard delivery charges are currently:

• Lagos: NGN 5,000
• Outside Lagos (Nigeria): NGN 10,000
• Outside Nigeria: from NGN 35,000

International delivery may vary by destination country, package size, and carrier rates.

Processing and Dispatch

We process confirmed orders as quickly as possible and provide progress updates through your tracking page. Processing time may vary by product type, stock availability, and verification checks.

Estimated Delivery Windows

Delivery timelines vary by destination and shipping method. Any delivery dates shown at checkout are estimates only and not guaranteed.

Delays may occur due to weather, customs inspection, public holidays, logistics disruptions, or incorrect shipping details provided at checkout.

Domestic (Nigeria) Orders

Domestic deliveries are handled through available local courier networks. Delivery availability and speed may differ by state and remote locations.

International Orders

For international deliveries, import duties, VAT/GST, brokerage fees, and customs charges may apply under destination country rules and are the customer's responsibility unless stated otherwise.

Failed Delivery and Address Errors

Customers are responsible for accurate shipping details. Additional shipping or re-delivery fees may apply for failed delivery caused by incorrect address, unavailable recipient, or refusal.

Inspection on Delivery

Please inspect items upon delivery. If the package appears damaged or tampered with, document it and contact support promptly with photos and order details.